Shipping:
Domestic shipments are in transit for 2 - 7 days.
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation
2. Returns:
Magdalena Bukowska will accept returns as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
You have to return the item within 14 days, since the day You have requested for return on this adress:
Magdalena Bukowska
ul. Armii Krajowej 4a/12a
35-304 Rzeszów
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to your payment method. We will notify you once this has been completed through email.
3. Sales Tax:
Sales tax has already been applied to the price of the goods as displayed on the website
3.1 Import Duties & Taxes
If you’re buying something outside the Europe Union (EU) for delivery inside of it, you may have to pay customs duties and taxes.
4. Cancellations:
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched.
5. Customer service
For all customer service enquiries, please email us at studio@magdalenabukowska.com